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Optimización de las operaciones de programación y ruteo de personal especializado en servicios médicos domiciliarios

dc.contributor.advisorQuintero Araujo, Carlos Leonardo
dc.contributor.advisorAlfonso Lizarazo, Edgar Hernán
dc.contributor.authorTorres Ramos, Andrés Felipe
dc.date.accessioned2015-03-21T17:54:57Z
dc.date.available2015-03-21T17:54:57Z
dc.date.created2015
dc.date.issued2015-03-21
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dc.identifier.urihttp://hdl.handle.net/10818/15451
dc.description48 Páginas.
dc.description.abstractLos servicios médicos domiciliarios surgen de la necesidad de los hospitales de realizar el cuidado de pacientes que por condiciones especiales requieren hospitalización y/o atención en sus hogares. La prestación de este servicio implica la programación del personal especializado y de las rutas de visitas a pacientes, generando un impacto tanto en calidad de los servicios de salud como en costos de personal y transporte para los hospitales. Este trabajo presenta una descripción de las características del personal médico y las restricciones del problema, con el propósito de determinar herramientas que permitan al tomador de decisiones en entidades médicas domiciliarias realizar una eficiente programación de personal y asignación de rutas de visitas a pacientes (Home Health Care Routing and Scheduling Problem, HHCRSP), considerando múltiples tipos de personal, múltiples puntos de inicio y fin de rutas y ventanas de tiempo duras para un horizonte de planeación, esto considerando la incertidumbre en la operación.​es_CO
dc.language.isospaes_CO
dc.publisherUniversidad de La Sabana
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.sourceUniversidad de La Sabana
dc.sourceIntellectum Repositorio Universidad de La Sabana
dc.subjectServicio médico de urgencias
dc.subjectAtención al enfermo
dc.subjectServicios de atención domiciliaria -- Colombia
dc.titleOptimización de las operaciones de programación y ruteo de personal especializado en servicios médicos domiciliarioses_CO
dc.typemasterThesis
dc.publisher.programMaestría en Gerencia de Operaciones
dc.publisher.departmentEscuela Internacional de Ciencias Económicas y Administrativas
dc.type.localTesis de maestría
dc.type.hasVersionpublishedVersion
dc.rights.accessRightsopenAccess
dc.creator.degreeMagíster en Gerencia de Operaciones


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