| dc.contributor.advisor | Peña Martínez, Gabriel Rodrigo | |
| dc.contributor.author | Cuta Sona, Angela Patricia | |
| dc.contributor.author | Escobar Gómez, Fernando | |
| dc.contributor.author | Tuiran Sáenz, Richard | |
| dc.date.accessioned | 2023-10-04T13:30:21Z | |
| dc.date.available | 2023-10-04T13:30:21Z | |
| dc.date.issued | 2023-08-01 | |
| dc.identifier.uri | http://hdl.handle.net/10818/57578 | |
| dc.description | 107 páginas | es_CO |
| dc.description.abstract | Como parte del desarrollo del trabajo de grado de la Maestría en Gerencia de la Innovación
de la Universidad de la Sabana, los estudiantes Ángela Cuta, Richard Tuiran y Fernando Escobar,
bajo la dirección del Dr. Gabriel Rodrigo Peña, hemos llevado a cabo este trabajo de grado
aplicando la Meta-metodología Action Research. Para la fase de Liderazgo Creativo utilizamos la
metodología de Creative Problem Solving y para la fase de Gerencia de la Innovación empleamos
el enfoque de Design Thinking.
En la actualidad, los entornos empresariales enfrentan cambios cada vez más acelerados y
una competencia intensa por alcanzar avances tecnológicos en un ambiente altamente competitivo.
Para mantenerse vigentes, las empresas deben adaptarse rápidamente a estos cambios, ya que de
lo contrario podrían quedarse rezagadas y enfrentar la posibilidad de desaparecer. Uno de los
sectores más afectados por esta dinámica es el relacionado con el desarrollo de Software y
tecnología digital, al cual pertenece la compañía Asesoftware. Esta organización multinacional de
origen colombiano fue fundada en 1992 y cuenta con presencia en Colombia, Chile, Costa Rica,
Estados Unidos y Reino Unido, empleando a más de 600 colaboradores. La estudiante Ángela
Cuta hace parte de esta compañía y lidera el área de Innovación. | es_CO |
| dc.format | application/pdf | es_CO |
| dc.language.iso | spa | es_CO |
| dc.publisher | Universidad de La Sabana | es_CO |
| dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internacional | * |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
| dc.source | Universidad de La Sabana | es_CO |
| dc.source | Intellectum Repositorio Universidad de La Sabana | es_CO |
| dc.subject.other | Gerencia de la innovación | |
| dc.title | Un action research project de gerencia de la innovación en asesoftware | es_CO |
| dc.type | master thesis | es_CO |
| dc.type.hasVersion | publishedVersion | es_CO |
| dc.rights.accessRights | openAccess | es_CO |
| dc.subject.armarc | Liderazgo | |
| dc.subject.armarc | Comunicación organizacional | |
| dc.subject.armarc | Empleados -- Efectos de las innovaciones tecnológicas | |
| dcterms.references | Akhmetshin, E. M., Vasilev, V. L., Mironov, D. S., Zatsarinnaya, Е. I., Romanova, M. V., &
Yumashev, A. V. (2018). Internal control system in enterprise management: Analysis and
interaction matrices. European Research Studies Journal, XXI(2), 728–740.
https://doi.org/10.35808/ersj/1036 | |
| dcterms.references | Arnold, T. J., Er) Fang, E., & Palmatier, R. W. (2010). The effects of customer acquisition and
retention orientations on a firm’s radical and incremental innovation performance. Journal
of the Academy of Marketing Science, 39(2), 234–251. https://doi.org/10.1007/s11747-
010-0203-8 | |
| dcterms.references | Arvaniti, E. N., Dima, A., Stylios, C. D., & Papadakis, V. G. (2022). A New Step-by-Step Model
for Implementing Open Innovation. Sustainability, 14(10), 6017.
https://doi.org/10.3390/su14106017 | |
| dcterms.references | Asesoftware. (2021). Planeación Estratégica. | |
| dcterms.references | Ballantyne, D. (2004). Action research reviewed: a market‐oriented approach. European Journal
of Marketing, 38(3/4), 321–337. https://doi.org/10.1108/03090560410518576 | |
| dcterms.references | Benner, M. J. (2010). Securities Analysts and Incumbent Response to Radical Technological
Change: Evidence from Digital Photography and Internet Telephony. Organization
Science, 21(1), 42–62. https://doi.org/10.1287/orsc.1080.0395 | |
| dcterms.references | Bergman, J., Viljainen, S., Kässi, T., Partanen, J., & Laaksonen, P. (2006). Managing the
exploration of new operational and strategic activities using the scenario method—
assessing future capabilities in the field of electricity distribution industry. International
Journal of Production Economics, 104(1), 46–61.
https://doi.org/10.1016/j.ijpe.2005.01.013 | |
| dcterms.references | Björk, J., Boccardelli, P., & Magnusson, M. (2010). Ideation Capabilities for Continuous
Innovation. Creativity and Innovation Management, 19(4), 385–396.
https://doi.org/10.1111/j.1467-8691.2010.00581.x | |
| dcterms.references | Broström, A. (2010). Firms’ rationales for interaction with research universities and the principles
for public co-funding. The Journal of Technology Transfer, 37(3), 313–329.
https://doi.org/10.1007/s10961-010-9177-4 | |
| dcterms.references | Brown, J. S., & Duguid, P. (1991). Organizational Learning and Communities-of-Practice: Toward
a Unified View of Working, Learning, and Innovation. Organization Science, 2(1), 40–57.
https://doi.org/10.1287/orsc.2.1.40 | |
| dcterms.references | Brown, T. (2008). Design Thinking. Harvard Business Review, 86(6), 84–92. | |
| dcterms.references | Brown, T. (2009). Change by design: How design thinking creates new alternatives for business
and society. Collins Business; Enfield. | |
| dcterms.references | Bryman, A., Gillingwater, D., & McGuinness, I. (1996). Leadership and organizational
transformation. International Journal of Public Administration, 19(6), 849–872.
https://doi.org/10.1080/01900699608525123 | |
| dcterms.references | Capon, N., & Mintzberg, H. (1996). The Rise and Fall of Strategic Planning. The Academy of
Management Review, 21(1), 298. https://doi.org/10.2307/258641 | |
| dcterms.references | Chandler, A. D. (1962). Strategy and Structure: Chapters in the History of Industrial Enterprise.
Economica, 30(120), 438. https://doi.org/10.2307/2550822 | |
| dcterms.references | Chesbrough, H. W. (2003). Open Innovation: The New Imperative for Creating and Profiting from
Technology. Harvard Business School Press. | |
| dcterms.references | Costanzo, L. A. (2004). Strategic foresight in a high-speed environment. Futures, 36(2), 219–235.
https://doi.org/10.1016/s0016-3287(03)00145-9 | |
| dcterms.references | Coughlan, P., & Coghlan, D. (2002). Action research for operations management. International
Journal of Operations & Production Management, 22(2), 220–240.
https://doi.org/10.1108/01443570210417515 | |
| dcterms.references | Crossan, M. M., & Apaydin, M. (2010). A Multi-Dimensional Framework of Organizational
Innovation: A Systematic Review of the Literature. Journal of Management Studies, 47(6),
1154–1191. https://doi.org/10.1111/j.1467-6486.2009.00880.x | |
| dcterms.references | Damanpour, F. (1991). ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF
EFFECTS OF DETERMINANTS AND MODERATORS. Academy of Management
Journal, 34(3), 555–590. https://doi.org/10.2307/256406 | |
| dcterms.references | Drucker, P. F. (1993). Administración para el futuro: la década de los noventa y más allá.
Barcelona Parramón D.L. | |
| dcterms.references | Ekvall, G., & Arvonen, J. (1994). Leadership Profiles, Situation and Effectiveness. Creativity and
Innovation Management, 3(3), 139–161. https://doi.org/10.1111/j.1467-
8691.1994.tb00168.x | |
| dcterms.references | Erro-Garcés, A., & Alfaro-Tanco, J. A. (2020). Action Research as a Meta-Methodology in the
Management Field. International Journal of Qualitative Methods, 19(16094069).
https://doi.org/10.1177/1609406920917489 | |
| dcterms.references | Kerlinger, F. N., & Lee, H. B. (2008). Investigación del comportamiento: Métodos de
investigación en ciencias sociales. Mcgraw-Hill. | |
| dcterms.references | Gebauer, H., Worch, H., & Truffer, B. (2012). Absorptive capacity, learning processes and
combinative capabilities as determinants of strategic innovation. European Management
Journal, 30(1), 57–73. https://doi.org/10.1016/j.emj.2011.10.004 | |
| dcterms.references | Gee, S. (1981). Technology transfer, innovation, and international competitiveness. John Wiley &
Sons. | |
| dcterms.references | Hamel, G. (2002). Leading the revolution: how to thrive in turbulent times by making innovation
a way of life. Plume Book. | |
| dcterms.references | Hamel, G. (2007). The future of management: a new era of management. Harvard Business Review
Press. | |
| dcterms.references | Hill, L. A., Brandeau, G., Truelove, E., & Lineback, K. (2014). Collective genius: The art and
practice of leading innovation. Harvard Business Review Press. | |
| dcterms.references | Hsu, I-Chieh., & Sabherwal, R. (2012). Relationship between Intellectual Capital and Knowledge
Management: An Empirical Investigation. Decision Sciences, 43(3), 489–524.
https://doi.org/10.1111/j.1540-5915.2012.00357.x | |
| dcterms.references | Hsu, I-Chieh., & Wang, Y.-S. (2008). A Model of Intraorganizational Knowledge Sharing. Journal
of Global Information Management, 16(3), 45–73.
https://doi.org/10.4018/jgim.2008070103 | |
| dcterms.references | IDEO. (2019). About IDEO: Our Story, Who We Are, How We Work. Ideo.com.
https://www.ideo.com/about | |
| dcterms.references | Jensen, S. H., Poulfelt, F., & Kraus, S. (2010). Managerial routines in professional service firms:
transforming knowledge into competitive advantages. The Service Industries Journal,
30(12), 2045–2062. https://doi.org/10.1080/02642060903191082 | |
| dcterms.references | Keil, T., Autio, E., & George, G. (2008). Corporate Venture Capital, Disembodied
Experimentation and Capability Development. Journal of Management Studies, 45(8),
1475–1505. https://doi.org/10.1111/j.1467-6486.2008.00806.x | |
| dcterms.references | Kepner, C. H., & Tregoe, B. B. (1965). The rational manager. McGraw-Hill. | |
| dcterms.references | Kerlinger, F. N., & Lee, H. B. (2002). Investigación del comportamiento (4th ed.). McGraw Hill/
Interamericana. | |
| dcterms.references | Klein, G. A. (1999). Sources of Power. MIT Press. | |
| dcterms.references | Kotter, J. (1995). Leading change: Why transformation efforts fail. Long Range Planning, 28(3),
170. | |
| dcterms.references | Kotter, J. P. (2012). Leading Change. Harvard Business School Press. (Original work published
1996) | |
| dcterms.references | Kowalkowski, C., Kindström, D., Alejandro, T. B., Brege, S., & Biggemann, S. (2012). Service
infusion as agile incrementalism in action. Journal of Business Research, 65(6), 765–772.
https://doi.org/10.1016/j.jbusres.2010.12.014 | |
| dcterms.references | Labrador Piquer, M. J., Andreu Andrés, M. A., & Grupo De Investigación En Metodologías
Activas. (2008). Metodologías Activas. Valencia Editorial Upv. | |
| dcterms.references | Lee, H., & Kelley, D. (2008). Building dynamic capabilities for innovation: an exploratory study
of key management practices. R&D Management, 38(2), 155–168.
https://doi.org/10.1111/j.1467-9310.2008.00506.x | |
| dcterms.references | Liyanage, S. (2002). Knowledge and Intellectual Capital Management Processes: Grounding
Knowledge and Understanding of Organizational Learning. Journal of Universal Computer
Science, 8(5), 526–535. https://doi.org/10.3217/jucs-008-05-0526 | |
| dcterms.references | Lockwood, T. (2011). Design thinking integrating innovation, customer experience and brand
value. New York, Ny Allworth Press [U.A. | |
| dcterms.references | López‐Sáez, P., Emilio Navas‐López, J., Martín‐de‐Castro, G., & Cruz‐González, J. (2010).
External knowledge acquisition processes in knowledge‐intensive clusters. Journal of
Knowledge Management, 14(5), 690–707. https://doi.org/10.1108/13673271011074845 | |
| dcterms.references | Maher, L., Plsek, P., Price, J., & Mugglestone, M. (2010). Creating the culture for innovation: a
practical guide for leaders. Nhs Institute for Innovation And Improvement. | |
| dcterms.references | Mejía-Villa, A., & Alfaro-Tanco, J. A. (2017). Action research projects: One step ahead in the
researcher-practitioner relationships. WPOM-Working Papers on Operations
Management, 8, 191. https://doi.org/10.4995/wpom.v8i0.7660 | |
| dcterms.references | Mintzberg, H. (1979). An Emerging Strategy of “Direct” Research. Administrative Science
Quarterly, 24(4), 582. https://doi.org/10.2307/2392364 | |
| dcterms.references | Montealegre, R. (2002). A Process Model of Capability Development: Lessons from the Electronic
Commerce Strategy at Bolsa de Valores de Guayaquil. Organization Science, 13(5), 514–
531. https://doi.org/10.1287/orsc.13.5.514.7808 | |
| dcterms.references | Mulgan, G., & Albury, D. (2003). Innovation in the public sector. Strategy Unit, Cabinet Office,
1(9), 40.
http://www.sba.oakland.edu/FACULTY/MATHIESON/MIS524/RESOURCES/READIN
GS/INNOVATION/INNOVATION_IN_THE_PUBLIC_SECTOR.PDF | |
| dcterms.references | O’Reilly, C. A., Harreld, J. B., & Tushman, M. L. (2009). Organizational Ambidexterity: IBM and
Emerging Business Opportunities. California Management Review, 51(4), 75–99.
https://doi.org/10.2307/41166506 | |
| dcterms.references | O’Reilly, C. A., & Tushman, M. L. (2011). Organizational ambidexterity in action: How managers
explore and exploit. California Management Review, 53(4), 5–22.
https://doi.org/10.1525/cmr.2011.53.4.5 | |
| dcterms.references | Osborn, A. F. (1979). Applied Imagination. (3rd ed.). Scribner Book Company. | |
| dcterms.references | Peris-Ortiz, M., Fernández Guerrero, R., & Peris-Bonet, F. J. (2010). Strategic and organizational
innovation as a foundation for competitiveness. the montalt company and its relationship
with ford-Espana. Universia Business Review: Revista Trimestral de Dirección de
Empresas, 25(1698-5117), 116–135. | |
| dcterms.references | Pink, D. H. (2006). A Whole New Mind. Penguin. | |
| dcterms.references | Prosci Inc. (2000). El Modelo ADKAR® de Prosci | Prosci. Www.prosci.com.
https://www.prosci.com/es/metodologia/adkar | |
| dcterms.references | Puccio, G. J., Murdock, M., & Mance, M. (2006). Creative leadership: Skills that drive change.
Sage. | |
| dcterms.references | Rejeb, H. B., Morel-Guimarães, L., Boly, V., & Assiélou, N. G. (2008). Measuring innovation
best practices: Improvement of an innovation index integrating threshold and synergy
effects. Technovation, 28(12), 838–854.
https://doi.org/10.1016/j.technovation.2008.08.005 | |
| dcterms.references | Rhodes, M. (1961). An Analysis of Creativity. The Phi Delta Kappan, 42(7), 305–310. | |
| dcterms.references | Rohrbeck, R. (2010). Harnessing a network of experts for competitive advantage: technology
scouting in the ICT industry. R&D Management, 40(2), 169–180.
https://doi.org/10.1111/j.1467-9310.2010.00601.x | |
| dcterms.references | Salge, T. O. (2010). A Behavioral Model of Innovative Search: Evidence from Public Hospital
Services. Journal of Public Administration Research and Theory, 21(1), 181–210.
https://doi.org/10.1093/jopart/muq017 | |
| dcterms.references | Salunke, S., Weerawardena, J., & McColl-Kennedy, J. R. (2011). Towards a model of dynamic
capabilities in innovation-based competitive strategy: Insights from project-oriented
service firms. Industrial Marketing Management, 40(8), 1251–1263.
https://doi.org/10.1016/j.indmarman.2011.10.009 | |
| dcterms.references | Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass. | |
| dcterms.references | Schumpeter, J. A. (1939). Business Cycles: A Theoretical, Historical, and Statistical Analysis of
the Capitalist Process. V. 1. McGraw-Hill. | |
| dcterms.references | Senge, P. M. (1990). The Fifth Discipline: The Art and Practice of the Learning Organization.
Doubleday | |
| dcterms.references | Simon, H. A. (1969). The sciences of the artificial. The MIT Press. | |
| dcterms.references | Smith, M., Busi, M., Ball, P., & Van Der Meer, R. (2008). Factors influencing an organization’s
ability to manage innovation: A structured literature review and conceptual model.
International Journal of Innovation Management, 12(04), 655–676.
https://doi.org/10.1142/s1363919608002138 | |
| dcterms.references | Subramaniam, M., & Youndt, M. A. (2005). The Influence of Intellectual Capital on the Types of
Innovative Capabilities. Academy of Management Journal, 48(3), 450–463.
https://doi.org/10.5465/amj.2005.17407911 | |
| dcterms.references | Sutz, J. (1999). La caracterización del sistema nacional de innovación de Uruguay: Enfoques
constructivos. In Globalizaçao & Innovaçao Localizada Experiências De Sistemas Locais
No Mercosur (pp. 716–767). Instituto Brasileiro De Informacao Em Ciencia E
Technologia, IBICT | |
| dcterms.references | Tamayo y Tamayo, M. (2006). El proceso de la investigación científica (4th ed., p. 37). Limusa
Noriega Editors. | |
| dcterms.references | Tidd, J., & Bessant, J. (2009). Managing innovation: integrating technological, market and
organizational change. John Wiley. | |
| dcterms.references | Vega, J. (2011). El marco conceptual del sistema nacional de innovación y las economías menos
desarrolladas The Conceptual Frame of the National Invention System and the LessDeveloped Economies. Revista CIFE, 17(12), 151–166. | |
| dcterms.references | Villamil Cristancho, F. A. (2020). Gerencia de la innovación en diez de las empresas más
innovadoras de Colombia en 2019. Universidad De La Sabana | |
| dcterms.references | Wang, Z., & Wang, N. (2012). Knowledge sharing, innovation, and firm performance. Expert
Systems with Applications, 39(10), 8899–8908.
https://doi.org/10.1016/j.eswa.2012.02.017 | |
| dcterms.references | Watts, S., & Henderson, J. C. (2006). Innovative IT climates: CIO perspectives. The Journal of
Strategic Information Systems, 15(2), 125–151. https://doi.org/10.1016/j.jsis.2005.08.001 | |
| dcterms.references | Xu, Q., Chen, J., Xie, Z., Liu, J., Zheng, G., & Wang, Y. (2006). Total Innovation Management: a
novel paradigm of innovation management in the 21st century. The Journal of Technology
Transfer, 32(1-2), 9–25. https://doi.org/10.1007/s10961-006-9007-x | |
| thesis.degree.discipline | Escuela Internacional de Ciencias Económicas y Administrativas | es_CO |
| thesis.degree.level | Maestría en Gerencia de la Innovación | es_CO |
| thesis.degree.name | Magíster en Gerencia de la Innovación | es_CO |
Exceto quando indicado o contrário, a licença deste item é descrito como Attribution-NonCommercial-NoDerivatives 4.0 Internacional