Mostrar el registro sencillo del ítem
Intensificación del trabajo y experiencias de recuperación del estrés laboral: implicaciones para una Institución de Educación Superior
dc.contributor.advisor | Guillermo Sandoval, Juan | |
dc.contributor.author | Areiza Nava, Deilica Andrea | |
dc.date.accessioned | 2020-11-03T14:18:50Z | |
dc.date.available | 2020-11-03T14:18:50Z | |
dc.date.issued | 2020-10-13 | |
dc.identifier.uri | http://hdl.handle.net/10818/43959 | |
dc.description | 50 páginas | es_CO |
dc.description.abstract | La presente investigación tiene como objetivo principal identificar un posible efecto de mediación de la sobrecarga laboral percibida sobre la relación entre la intensificación de las demandas del trabajo y los niveles de recuperación del estrés laboral en colaboradores de una institución de educación superior. La muestra estuvo conformada por 81 trabajadores de diferentes cargos dentro la organización. Los análisis estadísticos se desarrollaron mediante las técnicas basadas en la varianza de modelos de ecuaciones estructurales. De acuerdo con el efecto indirecto de la intensificación sobre los niveles de recuperación del estrés laboral a través de la sobrecarga laboral percibida, se encontró que existe un efecto mediador de la sobrecarga como factor de orden superior, confirmando las hipótesis planteadas y generando evidencia empírica para comprender la importancia de generar acciones organizacionales orientadas a promover prácticas que favorezcan la recuperación del estrés en contextos demandantes, en los que los individuos tienen una elevada percepción de sobrecarga laboral y estén orientados a promover el bienestar y desarrollo integral de los individuos dentro de las organizaciones. | spa |
dc.description.abstract | The main objective of this research is to identify a possible mediating effect of perceived work overload on the relationship between the intensification of work demands and the levels of recovery from work stress in employees of a higher education institution. The sample consisted of 81 workers of different positions within the organization. Statistical analyzes were developed using techniques based on the variance of structural equation models. According to the indirect effect of the intensification on the recovery levels from work stress through perceived work overload, it was found that there is a mediating effect of overload as a higher order factor, confirming the hypotheses and generating empirical evidence for understand the importance of generating organizational actions aimed at promoting practices that favor recovery from stress in demanding contexts in which individuals have a high perception of work overload and are aimed at promoting the well-being and integral development of individuals within organizations. | eng |
dc.format | application/pdf | es_CO |
dc.language.iso | spa | es_CO |
dc.publisher | Universidad de La Sabana | es_CO |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.source | instname:Universidad de La Sabana | es_CO |
dc.source | reponame:Intellectum Repositorio Universidad de La Sabana | es_CO |
dc.title | Intensificación del trabajo y experiencias de recuperación del estrés laboral: implicaciones para una Institución de Educación Superior | es_CO |
dc.type | masterThesis | es_CO |
dc.identifier.local | 279679 | |
dc.identifier.local | TE10990 | |
dc.type.hasVersion | publishedVersion | es_CO |
dc.rights.accessRights | restrictedAccess | es_CO |
dc.subject.armarc | Estrés laboral | spa |
dc.subject.armarc | Trabajo y trabajadores | spa |
dc.subject.armarc | Estrés (Psicología) | spa |
dc.subject.armarc | Educación superior | spa |
dc.subject.decs | Carga de trabajo | spa |
dcterms.references | Alcayaga, A. (2016). La sobrecarga laboral: Un riesgo que disminuye la calidad de viday la productividad. (Articulo). Universidad San Sebastián. Recuperado de http://www.uss.cl/newsletter-uss/2016/05/23/1661/ | spa |
dcterms.references | Avgoustaki, A., & Frankort, H. (2019). Implications of Work Effort and Discretion forEmployee Well-Being and Career-Related Outcomes: An Integrative Assessment. ILR Review, 72(3), 636–661. https://doi.org/10.1177/001979391880454 | eng |
dcterms.references | Bakker, A. B., Demerouti, E., De Boer, E. y Schaufeli, W. B. (2003). Job demands and job resources as predictors of absence duration and frequency. Journal of Vocational Behavior, 62, 341-356. doi: 10.1016/S0001-8791(02)00030-1 | eng |
dcterms.references | Bakker, A. B., & Demerouti, E. (2014). Job Demands-Resourses Theory. In P. Y. Chen & C. L. Cooper (Eds.), Work and Wellbeing: Wellbeing: A Complete Reference Guide (Vol. III): John Wiley & Sons, Inc | eng |
dcterms.references | Bakker, A. B., Demerouti, E., Taris, T. W., Schaufeli, W. B., & Schreurs, P. J. G. (2003). A multigroup analysis of the Job Demands-Resources Model in four home care organizations. International Journal of Stress Management, 10(1), 16-38. doi:10.1037/1072-5245.10.1.16 | eng |
dcterms.references | Bakker, A., Demerouti, E., & Verbeke, W. (2004). Using the job demands-resources model to predict burnout and performance. Human Resource Management, 43(1), 83-104. | eng |
dcterms.references | Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of managerial psychology, 22(3), 309-328. | eng |
dcterms.references | Bathini DR and Kandathil GM (2017) An orchestrated negotiated exchange: Trading home-based telework for intensified work. Journal of Business Ethics. Epub ahead of print, 3 February 2017. DOI: 10.1007/s10551-017-3449-y. | eng |
dcterms.references | Bennett, A., Bakker, A.; & Field, J. (2018). Recovery from work-related effort: a metaanalysis. Journal of Organizational Behavior, 39(3), 262-275. doi: 10.1002/job.2217 | eng |
dcterms.references | Bennett, A. A., Gabriel, A. S., Calderwood, C., Dahling, J. J., & Trougakos, J. P. (2016). Better together? Examining profiles of employee recovery experiences. Journal of Applied Psychology, 101(12), 1635-1654. doi:10.1037/apl0000157 | eng |
dcterms.references | Binnewies, C., Sonnentag, S., & Mojza, E. J. (2009). Feeling Recovered and Thinking About the Good Sides of One's Work. Journal of Occupational Health Psychology, 14(3), 243-256. doi:10.1037/a0014933 | eng |
dcterms.references | Bono, J. E., Glomb, T. M., Shen, W., Kim, E., & Koch, A. J. (2013). Building positive resources: Effects of positive events and positive reflection on work stress and health. Academy of Management Journal, 56(6), 1601-1627. doi:10.5465/amj.2011.0272 | eng |
dcterms.references | Creswell, J. (2014). Research Design. Qualitative, Quantitative, and Mixed Methods Approaches. Fourth Edition. California: SAGE Publications | eng |
dcterms.references | Demerouti, E., Bakker, A. B., Sonnentag, S., & Fullagar, C. J. (2012). Work-related flow and energy at work and at home: A study on the role of daily recovery. Journal of Organizational Behavior, 33(2), 276-295. doi:10.1002/job.760 | eng |
dcterms.references | de Bloom, J., Kinnunen, U., & Korpela, K. (2015). Recovery Processes During and After Work: Associations With Health, Work Engagement, and Job Performance. J Occup Environ Med, 57(7), 732-742. doi:10.1097/JOM.0000000000000475 | eng |
dcterms.references | Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 39-50. | eng |
dcterms.references | Franke, F. (2015). Is work intensification extra stress? Journal of Personnel Psychology, 14(1), 17-27. doi:10.1027/1866-5888/a000120 | eng |
dcterms.references | Fritz, C., Yankelevich, M., Zarubin, A., & Barger, P. (2010). Happy, healthy, and productive: The role of detachment from work during nonwork time. Journal of Applied Psychology, 95(5), 977-983. doi:10.1037/a0019462 | eng |
dcterms.references | Geurts, S. A. E., & Sonnentag, S. (2006). Recovery as an explanatory mechanism in the relation between acute stress reactions and chronic health impairment. Scandinavian Journal of Work Environment & Health, 32(6), 482-492 | eng |
dcterms.references | Gil-Monte, P. R. (2006). El síndrome de quemarse por el trabajo (SQT) (Burnout): desarrollo y estrategias de intervención. Recuperado el 16 de junio del 2019, del sitio web de proteger https://www.proteger.com.ar/biblioteca/37.pdf | spa |
dcterms.references | Gil-Monte, P. R., García Juesas, J.A. & Caro Hernández, M. (2008). Influencia de la sobrecarga laboral y la autoeficacia sobre el síndrome de quemarse por el trabajo (burnout) en profesionales de enfermería. Interamerican Journal of Psychology, 42, 113-118 | spa |
dcterms.references | Granados, L., Aparisi, D.,Inglés, C., Aparicio, M., Fernandez, A. & García, J. (2019). ¿Predicen los factores de depresión, ansiedad y estrés la dimensión de la despersonalización y la baja realización personal en el profesorado?. European Journal of Child Development, Education and Psychopathology 2019, Vol. 7, Nº 1 (Págs. 83-92). | spa |
dcterms.references | Granter, E., Wankhade, P., McCann, L., Hassard, J., & Hyde, P. (2019). Multiple Dimensions of Work Intensity: Ambulance Work as Edgework. Work, Employment and Society, 33(2), 280-297. https://doi.org/10.1177/0950017018759207 | eng |
dcterms.references | Greenglass, E. R., Burke, R. J., & Moore, K. A. (2003). Reactions to increased workload: effects on professional efficacy of nurses. Applied Psychology:An International Review, 52(4), 580-597. | eng |
dcterms.references | Guerrero, E., Gómez del Amo,R., Moreno-Manso, J. & Guerrero-Molina, M. (2018). Factores de riesgo psicosocial, estrés percibido y salud mental en el profesorado. Clínica Contemporánea, 9, e2. https://doi.org/10.5093/cc2018a2. | spa |
dcterms.references | Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. doi:10.1007/s11747-014-0403-8 | eng |
dcterms.references | Hockey, G.R. (1993). Cognitive-energetical control mechanisms in the management of work demands and psychological health. En A. Baddeley y L. Weiskrantz (eds.), Attention: selection, awareness, and control. A tribute to Donald Broadbent (pp. 328- 345). Oxford: Oxford University Press | eng |
dcterms.references | Ibermutuamur. Buenas prácticas para mejorar el bienestar laboral en las empresas. Madrid: Ibermutuamur, 2014. | spa |
dcterms.references | Jex, S. M., & Bliese, P. D. (1999). Efficacy beliefs as a moderator of the impact of work-related stressors: A multilevel study. Journal of Applied Psychology, 84(3), 349-361. doi:10.1037/0021-9010.84.3.349 | eng |
dcterms.references | Kinnunen, U., & Feldt, T. (2013). Job characteristics, recovery experiences and occupational wellbeing: Testing cross-lagged relationships across 1 year. Stress and Health, 29(5), 369-382. doi:10.1002/smi.2483 | eng |
dcterms.references | Kinnunen, U., Feldt, T., Siltaloppi, M., & Sonnentag, S. (2011). Job demands-resources model in the context of recovery: Testing recovery experiences as mediators. European Journal of Work and Organizational Psychology, 20(6), 805-832. doi:10.1080/1359432X.2010.524411 | eng |
dcterms.references | Kubicek, B., Korunka, C., & Ulferts, H. (2013). Acceleration in the care of older adults: New demands as predictors of employee burnout and engagement. Journal of Advanced Nursing, 69(7), 1525-1538. doi: 10.1111/jan.12011 | eng |
dcterms.references | Kubicek, B., Paškvan, M., & Korunka, C. (2015). Developmentand validation of an instrument for assessing job demands arising from accelerated change: The intensification of job demands scale (IDS). European Journal of Work and Organizational Psychology, 24(6), 898-913. https://doi.org/ 10.1080/1359432X.2014.979160 | eng |
dcterms.references | Lakens D, Scheel AM, Isager PM. (2018). Equivalence Testing for Psychological Research: A Tutorial. Advances in Methods and Practices in Psychological Science. 2018;1(2):259–69 | eng |
dcterms.references | Leung, T., Siu, O. y Spector, P. E. (2000). Faculty stressors, job satisfaction, and psychological distress among university teachers in Hong Kong: the role of locus of control. International Journal of Stress Management, 7, 121-138. | eng |
dcterms.references | Maslach, C., Schaufeli, W. B. y Leiter, M. (2001). Job burnout. Annual Review of Psychology,59, 379-422. | eng |
dcterms.references | McEwen, B. (1998). Stress, adaptation, and disease: Allostasis and allostatic load. Annals of the New York Academy of Sciences, 840, 33–44 | eng |
dcterms.references | Meijman, Th. F., y Mulder, G. (1998). Psychological aspects of workload. En P. J. D. Drenth y H. Thierry (Eds.), Handbook of work and organizational psychology: Vol. 2. Work psychology (pp. 5–33). Hove, England: Psychology Press | eng |
dcterms.references | Molino, M., Cortese, C. G., Bakker, A. B., & Ghislieri, C. (2015). Do recovery experiences moderate the relationship between workload and work-family conflict? Career Development International, 20(7), 686-702 | eng |
dcterms.references | Morata, M. A. & Ferrer, V. A. (2004). Interacción entre estrés ocupacional, estrés psicológico y dolor lumbar: un estudio en profesionales sanitarios de traumatología y cuidados intensivos. MAPFRE Medicina, 15(3):199-211 | spa |
dcterms.references | Moreno-Jiménez, B. y Gálvez Herrer, M. (2013). El efecto del distanciamiento psicológico del trabajo en el bienestar y la satisfacción con la vida: un estudio longitudinal. Revista de Psicología del Trabajo y de las Organizaciones, 29, 145-151 | spa |
dcterms.references | Moreno-Jiménez, B., & Herrer, M. G. (2013). El efecto del distanciamiento psicológico del trabajo en el bienestar y la satisfacción con la vida: un estudio longitudinal. Revista de Psicología del Trabajo y de las Organizaciones, 29(3), 145-151. doi:10.5093/tr2013a20 | spa |
dcterms.references | Moreno-Jimenez, B., Mayo, M., Isabel Sanz-Vergel, A., Geurts, S., Rodriguez-Munoz, A., & Garrosa, E. (2009). Effects of Work-Family Conflict on Employees' Well-Being: The Moderating Role of Recovery Strategies. Journal of Occupational Health Psychology, 14(4), 427-440. doi:10.1037/a0016739 | eng |
dcterms.references | Moriana, J., Herruzo, J. (2004). Estrés y burnout en profesores. Universidad de Córdoba, España. Rev International Journal of Clinical and Health Psychology, Vol. 4, Nº 3, pp. 597-621. Recuperado en: http://aepc.es/ijchp/articulos_pdf/ijchp-126.pdf | spa |
dcterms.references | Neirotti, P. (2018). Work intensification and employee involvement in lean production: new light on a classic dilemma. International Journal of Human Resource Management, 1-26. https://doi.org/10.1080/09585192.2018.1424016 | eng |
dcterms.references | Organización Mundial de la Salud (2010). Salud de los trabajadores: proyecto de plan de acción mundial. Organización Mundial de la Salud, Ginebra | spa |
dcterms.references | Parent-Lamarche, A. & Marchand, A. (2019), "Well-being at work from a multilevel perspective: what is the role of personality traits?", International Journal of Workplace Health Management, 12(5), 298-317. https://doi.org/10.1108/IJWHM-05- 2019-0066 | eng |
dcterms.references | Park, Y., Fritz, C., & Jex, S. M. (2011). Relationships Between Work-Home Segmentation and Psychological Detachment From Work: The Role of Communication Technology Use at Home. Journal of Occupational Health Psychology, 16(4), 457-467. doi:10.1037/a0023594 | eng |
dcterms.references | Paškvan, M., & Kubicek, B. (2017). The Intensification of Work. In Job Demands in a Changing World of Work (pp. 25-43): Springer | eng |
dcterms.references | Paškvan, M., Kubicek, B., Prem, R., & Korunka, C. (2016). Cognitive appraisal of work intensification. International Journal of Stress Management, 23(2), 124. | eng |
dcterms.references | Paškvan, M., & Kubicek, B. (2017). The Intensification of Work. In Job Demands in a Changing World of Work (pp. 25-43): Springer. | eng |
dcterms.references | Patlán, P. J. (2013). Fundamentos de la Motivación de los Trabajadores en las Organizaciones: Perspectivas Geográfica, Económica y Moral. International Journal of Good Conscience, 8(2), 147-163. | spa |
dcterms.references | Ringle, C. M., Wende, S., & Becker, J.-M. (2015). SmartPLS version 3.2.6 | eng |
dcterms.references | Riskin, A., Erez, A., Foulk, T. A., Kugelman, A., Gover, A., Shoris, I., . Bamberger, P. A. (2015). The impact of rudeness on medical team performance: A randomized trial. Pediatrics, 136(3), 487-495. | eng |
dcterms.references | Sandoval-Reyes, J., Riveros Munévar, F., Duque Oliva, E.J., (2020). Psychometric Properties of the Intensification of Job Demands Scale based on a sample of Colombian workers. Acta Colombiana de Psicología, 23(2), 40-51. http://www. doi.org/10.14718/ACP.2020.23.2.3 | eng |
dcterms.references | Sandoval, J. (2017). Efecto de los recursos de la organización en la relación entre estrés laboral y distanciamiento psicológico del trabajo: una perspectiva multidimensional. (Tesis doctoral, Universidad EAN, Bogotá, Colombia). Recuperado de http://hdl.handle.net/10882/9043 | spa |
dcterms.references | Sanz, A. (2011). Conciliación y salud laboral: ¿una relación posible? Actualidad en el estudio del conflicto trabajo-familia y la recuperación del estrés. Medicina y Seguridad del Trabajo, 56(1), 116-126. | spa |
dcterms.references | Sanz-Vergel, A., Sebastian, J., Rodriguez-Munoz, A., Garrosa, E., Moreno-Jimenez, B., & Sonnentag, S. (2010). Adaptation of the "Recovery Experience Questionnaire" in a Spanish sample. Psicothema, 22(4), 990-996. | eng |
dcterms.references | Sanz-Vergel, I. y Sonnentag, S. (2013). Recuperación del estrés. En B. Moreno-Jiménez y E. Garrosa (Eds.), Salud laboral: riesgos psicosociales y bienestar laboral (pp. 403-418). Madrid: Pirámide. | spa |
dcterms.references | Sarstedt, M., Hair Jr, J.F., Cheah, J.H., Becker, J.M., & Ringle, C.M. (2019). How to specify, estimate, and validate higher-order constructs in PLS-SEM. Australasian Marketing Journal (AMJ), Próximamente. | eng |
dcterms.references | Sayin, F., Denton, M., Brookman, C., Davies, S., Chowhan, J., & Zeytinoglu, I. (2019). The role of work intensification in intention to stay: A study of personal support workers in home and community care in Ontario, Canada. Economic and Industrial Democracy. https://doi.org/10.1177/0143831X18818325 | eng |
dcterms.references | Schaufeli, W. B., Leiter, M. P. & Maslach, C. (2009). Burnout: 35 years of research and practice. The Career Development International, 14(3), 204-220 | eng |
dcterms.references | Schaufeli, W. & Bakker, D. (2010). El vínculo entre el engagement y el Burnout: Un análisis correlacional. Journal of Happiness Studies. New York. Estados Unidos. | spa |
dcterms.references | Shimazu, A., Sonnentag, S., Kubota, K., & Kawakami, N. (2012). Validation of the Japanese Version of the Recovery Experience Questionnaire. Journal of Occupational Health, 54(3), 196-205 | eng |
dcterms.references | Smith, C., Folkard, S., Tucker, P., & Evans, M. (2011). Work schedules, health, and safety. In J. Quick & L. Tetrick (Eds.), Handbook of occupational health psychology (2nd ed., pp. 185– 204). Washington, DC: American Psychological Association. | eng |
dcterms.references | Smit, B. W. (2016). Successfully leaving work at work: The self-regulatory underpinnings of psychological detachment. Journal of Occupational and Organizational Psychology. Vol. 89, pp. 493-514 | eng |
dcterms.references | Sonnentag, S., & Bayer, U.-V. (2005). Switching off mentally: Predictors and consequences of psychological detachment from work during off-job time. Journal of Occupational Health Psychology, 10(4), 393-414. doi:10.1037/1076-8998.10.4.393 | eng |
dcterms.references | Sonnentag, S., & Natter, E. (2004). Flight attendants' daily recovery from work: Is there no place like home? International Journal of Stress Management, 11(4), 366-391. doi:10.1037/1072-5245.11.4.366 | eng |
dcterms.references | Sonnentag, S., & Fritz, C. (2007). The recovery experience questionnaire: Development and validation of a measure for assessing recuperation and unwinding from work. Journal of Occupational Health Psychology, 12(3), 204-221. doi:10.1037/1076-8998.12.3.204 | eng |
dcterms.references | Sonnentag, S., Binnewies, C., & Mojza, E. (2008). "Did you have a nice evening?" A day-level study on recovery experiences, sleep, and affect. Journal of Applied Psychology, 93, 674– 684. doi: 10.1037/0021-9010.93.3.674 | eng |
dcterms.references | Sonnentag, S., Binnewies, C., & Mojza, E. J. (2010). Staying Well and Engaged When Demands Are High: The Role of Psychological Detachment. Journal of Applied Psychology, 95(5), 965-976. doi:10.1037/a0020032 | eng |
dcterms.references | Sonnentag, S., & Geurts, S.A. (2009). Methodological issues in recovery research. In S. Sonnentag, P.L. Perrewe, & D.C. Ganster (Eds.), Current perspectives on jobstress recovery (pp. 1–37). Bingley, UK: JAI Press. | eng |
dcterms.references | Sonnentag, S., & Fritz, C. (2015). Recovery from job stress: The stressor-detachment model as an integrative framework. Journal of Organizational Behavior, 36, S72-S103. doi:10.1002/job.1924 | eng |
dcterms.references | Sonnentag, S., Venz, L., & Casper, A. (2017). Advances in recovery research: What have we learned? What should be done next? J Occup Health Psychol, 22(3), 365-380. doi:10.1037/ocp0000079 | eng |
dcterms.references | Sonnentag, S. & Schiffner, C. (2019). Psychological Detachment from Work during Nonwork Time and Employee Well-Being: The Role of Leader's Detachment. The Spanish Journal of Psychology 22 (3 2019), E3. https://doi.org/10.1017/sjp.2019.2 | eng |
dcterms.references | Spector, P. & Jex, S. (1998). Development of four selfreport measures of job stressors and strain: interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3, 356-367. | eng |
dcterms.references | Travers, C. J. y Cooper, C. L. (1996). Teacher under pressure. Stress in the teaching profession. Londres: Routledge | eng |
dcterms.references | Trepanier, S., Fernet, C., Austin, S., Forest, J. y Vallerand, R. J. (2014). Linking job demands and resources to burnout and work engagement. Motivation and Emotion, 38, 353–366. http://dx.doi.org/10.1007/s11031-013-9384-z | eng |
dcterms.references | Vogt, K., Hakanen, J. J., Jenny, G. J., y Bauer, G. F. (2016). Sense of coherence and the motivational process of the job-demands–resources model. Journal of occupational health psychology, 21(2), 194 | eng |
dcterms.references | Wendsche, J., & Lohmann-Haislah, A. (2017). A Meta-Analysis on Antecedents and Outcomes of Detachment from Work. Frontiers in Psychology, 7(2072). doi:10.3389/fpsyg.2016.02072 | eng |
thesis.degree.discipline | Facultad de Psicología | es_CO |
thesis.degree.level | Maestría en Gerencia y Desarrollo de Personas | es_CO |
thesis.degree.name | Magíster en Gerencia y Desarrollo de Personas | es_CO |