TY - THES AU - Ballesteros Ballen, Juan David PY - 2023 UR - http://hdl.handle.net/10818/60498 AB - This document shows the result of the implementation of a method for the assignment of clients to the cross-docking centers of a beverage company belonging to the mass consumption sector, analyzing the impact that this has at a managerial level... AB - El presente documento muestra el resultado de la implementacion de un metodo para la asignacion de clientes a los centros de cross-docking de una compania de bebidas perteneciente al sector del consumo masivo, haciendo un analisis del impacto que... LA - spa PB - Universidad de La Sabana KW - Servicios al cliente KW - Industria de bebidas KW - Cadena de suministro TI - Design, implementation, and impact measurement of a method for the assignment of clients to cross-docking centers. A customer service perspective at a beverage company ER -