TY - THES 
AU - Quirós González, Daniela
PY - 2022
UR - http://hdl.handle.net/10818/51687
AB - Customer centric business create needs, opportunities, and resources for customers as individuals. In companies there are many factors that take place to make everything work; customers are the most important factor of these chain of processes. That...
LA - eng
PB - Universidad de La Sabana
TI - Customer Centricity : Literature Review
ER -