TY - GEN AU - Torres, Hector Augusto AU - Chiappe Laverde, Andrés AU - Segovia Cifuentes, Yasbley PY - 2020 SN - 0019-7858 UR - http://hdl.handle.net/10818/39961 AB - Purpose – The purpose of this paper is to identify in the specialized literature published in the past 20 years about sales training, some elements or key factors that could be applied to the use of information and communication technologies (ICT) as... LA - eng PB - Industrial and Commercial Training KW - Experiential learning KW - Mobile learning KW - Emotional education KW - ICT-based sales training TI - Sales training and ICT: a literature review DO - 110.1108/ICT-06-2019-0065 ER -