@misc{10818/55622, year = {2022}, url = {http://hdl.handle.net/10818/55622}, abstract = {Purpose – This research has the following specific objectives: provide an overview of the literature addressing operational excellence (OE) and OE in emerging countries; propose an integrative framework of OE attributes; and propose future research directions for the OE literature}, publisher = {International Journal of Lean Six Sigma}, title = {Operational excellence through triple bottom line in emerging countries: a systematic review and conceptual model proposal in production research}, author = {Henríquez, Rafael and Muñoz Villamizar, Andrés and Santos, Javier}, }