@misc{10818/43021, url = {http://hdl.handle.net/10818/43021}, abstract = {The term "mobbing" migrated to European countries from Scandinabia in the early 1990s. It has been recently studied in Colombia as an interpretation of the persistent, offensive, abusive, intimidating, malicious or insulting behavior and the abuse of power which makes the person feel upset, threatened, humiliated or vulnerable. It undermines their self-confidence and causes them anxiety. In order to contribute to the prevention and constructive management of this problem, this article provides information related to it's causes and consequences and also suggest some ideas about prevention in organizational and individual levels.}, abstract = {Proveniente de los países escandinavos, el término de acoso laboral o mobbing llegó a Europa en los años 90. En Colombia ha sido estudiado recientemente como una interpretación de la conducta insultante, maliciosa, ofensiva, intimidatoria, abusiva del poder y persistente, que hace sentir a la persona burlada, humillada o vulnerable y que socava su auto estima y le causa ansiedad. Para contribuir a la prevención y el manejo constructivo del tema, en este artículo se pone a disposición de los psicólogos las causas y consecuencias del fenómeno, se sugiere ideas para la prevención a nivel organizacional e individual.}, publisher = {Revista de Estudios Sociales}, keywords = {Mobbing}, keywords = {Acoso laboral}, keywords = {Conflictos}, keywords = {Calidad del trabajo}, title = {El acoso laboral - mobbing- perspectiva psicológica}, author = {Peralta Gómez, María Claudia}, }